Customer Care
Do you have questions? You’ve come to the right place!
Our Customer Care Center will direct you to the answers you need, including how to deal with an outage, who to contact for new service, pricing, billing information, and much more.
Follow the links below to learn more about Vital Power and how to make the most of your electrical service.
How to Login to ‘My Account’
Outage Information
Electricity FAQs
Contact Us
About Vital Power
Vital Power provides postpaid residential electrical service in deregulated areas in Texas. We offer superior customer service and competitive rates, and we give you the power to support charities across the state. We call that “Powering Life."
Contact Us
Mailing Address:
PO BOX 722434, Houston, TX 77272
Customer Service: 844-227-2679
Website Sales: 844-227-2649
Payment Line: 844-227-2672
Corporate Line: 844-227-2679
Fax: 1-800-808-3109
Email: [email protected]