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Customer Support

Vital Power Customer Support

Whether it’s online or over the phone, Vital Power is committed to helping you find answers to your questions 7 days a week.

Paying Your Electric Bill

For information on how to pay your electric bill, click here.

Customer Support Hours

Mon – Fri:  8:00am – 7:00pm
Saturday:  9:00am – 3:00pm



Text Us

Would you rather communicate with our support staff via SMS text? Simply text your question to, ‘61959’ and receive an immediate response from a LIVE support representative!
*Standard text messaging rates apply.


Customer Support by Phone

Monday thru Friday (8am – 7pm) and Saturdays (9am – 1pm) our customer support staff is standing by ready to help answer your questions. Give us a call anytime during our service hours!