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Customer Support

Vital Power Customer Support

Whether it’s online or over the phone, Vital Power is committed to helping you find answers to your questions 7 days a week.

Paying Your Electric Bill

For information on how to pay your electric bill, click here.

Customer Support Hours

Mon – Fri:  7:00am – 7:00pm
Saturday:  8:00am – 5:00pm
Sunday:     9:00am – 1:00pm


customer support vital power

Live Chat

There’s no question too big or too small that our online customer support staff can’t handle. From billing and payment info, to refer-a-friend details, get the answers you need instantly online!


Text Us

Would you rather communicate with our support staff via SMS text? Simply text your question to, ‘61959’ and receive an immediate response from a LIVE support representative!
*Standard text messaging rates apply.


Customer Support by Phone

Monday thru Friday (7am – 7pm), Saturdays (8am – 5pm)
and Sundays (9am – 1pm) our customer support staff is
standing by ready to help answer your questions. Give
us a call anytime during our service hours!