Texas legislators deregulated electric services by changing state policy in 2002. Formerly, large companies had a monopoly on providing electricity to residential and business customers. Single companies generated, distributed, and sold electricity. But state lawmakers sought to improve service and pricing by creating a competitive market for electricity. This change was part of a nationwide trend to deregulate utilities.
Each area still has an incumbent utility known as a Transmission and Distribution Utility (TDU), which owns and maintains power lines. Regulated by the Public Utility Commission, TDUs are not part of the deregulation plan.
Power generation companies run the power plants – including nuclear plants, natural gas and coal-fueled plants, and renewable energy generation – and sell electricity as wholesalers.
In turn, multiple Retail Electric Providers set their own prices and re-sell that electricity to consumers.
Choosing Vital Power not only powers your home, it will empower you. Together, we're making good things happen here in Texas.
Vital Power provides postpaid residential electrical service in deregulated areas in Texas. We offer superior customer service and competitive rates, and we give you the power to support charities across the state. We call that “Powering Life."
Mailing Address:
PO BOX 722434, Houston, TX 77272
Customer Service: 844-227-2679
Website Sales: 844-227-2649
Payment Line: 844-227-2672
Corporate Line: 844-227-2679
Fax: 1-800-808-3109
Email: [email protected]
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We just need a few details so that we can find your account:
How can I find my Account Number?
Your Vital Power account number can be found in emails and text messages sent to you by Vital Power.
What is my Service Address Zip Code?
The zip code of your active service address.
Call 1-866-302-3233 or text us at 61959 if you need further assistance.